Privacy Policy

1. Data Controller

This privacy policy applies to the websites operated by Canbeyli Group of Companies (hereinafter "we" or the "Company"). We act as the "data controller" within the meaning of Turkish Law No. 6698 on the Protection of Personal Data (KVKK).

• Legal name: Canbeyli Group of Companies
• Address: Akpınar Mah. Recep Tayyip Erdoğan Blvd. No:328, Haliliye, Şanlıurfa, Türkiye
• Email: kvkk@canbeyli.com.tr

2. Personal Data We Collect

The following categories of personal data are collected on our websites:

• Identity information — First and last name
• Contact information — Email address, telephone number, postal address shared via forms
• Location — IP address, approximate geographic location
• Transaction security — Log records, cookie records
• Marketing — Newsletter preferences and behavioural data via cookies, where consent is given
• Customer relations — Request and complaint content, customer service records

3. Purposes of Processing

Collected personal data is processed for the following purposes:

• Request and complaint management — Responding to enquiries submitted via the contact form or email
• Contractual processes — Establishing sales, service or partnership agreements
• Marketing — Product and service communication, where consent is given
• Legal obligations — Tax, commercial registry and similar obligations
• Security — Ensuring information security
• Analytics — Anonymously improving website performance and user experience

4. Transfer of Personal Data

Your data may be transferred to the following recipients:

• Group companies — To route your enquiry to the right team
• Business partners — Service providers such as hosting, email and analytics
• Legal authorities — Where a legal obligation exists
• Authorised public institutions — Upon court order or official request

Your personal data is never sold to third parties for marketing purposes.

5. Methods of Collection

Your data is collected through:

• Forms on our website (contact, newsletter, quotation)
• Cookies
• Requests received by email
• Requests received by telephone (which may be recorded)
• Social media channels (messages and comments)

6. Cookies

Essential, performance and marketing cookies are used on our websites. For details on cookie types and how to manage your preferences, please see our Cookie Policy.

7. Retention Periods

• Contact form data: Until the request is resolved, up to 2 years
• Contract data: Duration of the contract plus 10 years as required by law
• Cookie logs: Between 6 months and 2 years, depending on cookie type
• Marketing consents: Until consent is withdrawn

8. Your Rights Under Article 11 of KVKK

Under Article 11 of KVKK, you have the right to:

• Learn whether your personal data is being processed
• Request information about processing, if any
• Learn the purpose of processing and whether data is used accordingly
• Learn the third parties to whom data is transferred, in Türkiye or abroad
• Request the correction of incomplete or inaccurate data
• Request the deletion or destruction of data where conditions are met
• Object to an outcome arising against you from automated analysis
• Claim compensation for damages arising from unlawful processing

9. How to Apply

To exercise the rights above, you may apply in writing through either channel:

• Email: kvkk@canbeyli.com.tr
• Post: Akpınar Mah. Recep Tayyip Erdoğan Blvd. No:328, Haliliye, Şanlıurfa, Türkiye

Applications are concluded within 30 days at the latest, depending on the nature of the request, in accordance with Article 13 of KVKK.

10. Changes

This privacy policy may be updated in line with legal regulations and changes in company practice. Updates are published on this page.

Last updated: 22 July 2026

Related pages: Terms of Use · Cookie Policy