Which projects can I ask about?
Start with published project pages. Do not infer an unpublished project's features from another development. Share your preferred location and use to request current information.
What is available?
Ask using the project name, layout preference and target date. An illustrated unit is not necessarily available. Review prices and payment terms in the relevant written offer.
How should I compare floor areas?
Ask how net and gross areas are calculated. Consider room dimensions and furniture layouts alongside totals.
Are all illustrated items included?
Check furniture, decoration, landscaping and facilities against the specification. Request clarification of differences.
Can I request changes?
This depends on project stage, technical conditions and agreement. Clarify feasibility, cost and timing before approval.
How do I report a later issue?
Provide project, unit, date and observation. Refer to project documents for warranty conditions. Use emergency channels for immediate safety concerns.